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TRUE, BUTSelf-Marked

Clinicians 38.5%, its model 57.3%

Answers written by licensed clinicians scored 38.5%. GPT-6 Astra scored 57.3%.

“OpenAI says results on its new MentalHealthBench show the steady improvement of AI systems in helping people navigate mental health situations.”

OpenAI (MentalHealthBench announcement), 23 September 2026

Recorded 25 September 2026. Our ruling means: literally true, materially misleading.

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Receipts pack

The evidence file for this verdict

13 receipts: 2 support the claim, 3 contradict it, 8 add context. 3 figures on the record, 3 traced to a quoted receipt.

The receipts

Each source, the line we quote from it, its date and which way it cuts. Free to read and to cite.

  1. 1Supports the claimweb.archive.org ↗

    Results on MentalHealthBench show the steady improvement of AI systems in helping people navigate mental health situations.

    Look up an archived copy ↗

  2. 2Contextweb.archive.org ↗

    For each conversation, we use an automated grader, GPT‑5.6 Sol, to assess model responses against the expert-written criteria.

    Look up an archived copy ↗

  3. 3Contextweb.archive.org ↗

    Using privacy-preserving techniques, we created synthetic mental health conversations that accurately reflect real-world usage patterns of AI for mental health.

    Look up an archived copy ↗

  4. 4Contextweb.archive.org ↗

    While ChatGPT is not a substitute for therapy or professional care, expert-informed insights help us measure the progress towards AI models

    Look up an archived copy ↗

  5. 5Supports the claimunite.ai ↗

    In OpenAI’s reported results, GPT-6 Astra scored highest at 57.3% task-clipped, followed by GPT-6 Sol at 53.9%, Claude Opus 5.5 at 52.4%, and GPT-6 Luna at 50.2%.

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  6. 6Contradicts the claimunite.ai ↗

    Expert-authored completions written by clinicians scored 38.5%, which the authors attribute largely to clinicians writing short responses as if in an in-person conversation, often asking a single question or making a simple statement.

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  7. 7Contextunite.ai ↗

    Rubric-aware completions, written with the grading rubrics provided, scored 99.0%, which the paper describes as a sanity check on the evaluation’s noise ceiling.

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  8. 8Contradicts the claimnxcode.io ↗

    In a reference comparison, expert-authored completions scored 38.5% on the task-clipped measure, while GPT-6 Astra scored 57.3% and GPT-6 Sol 53.9%

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  9. 9Contextweb.archive.org ↗

    MentalHealthBench was co-created with a global cohort of more than 80 licensed mental health experts from 22 countries.

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  10. 10Contextunite.ai ↗

    The authors state that no benchmark captures everything that matters in a personal conversation, and they position MentalHealthBench as an auditable diagnostic tool rather than a definitive leaderboard.

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  11. 11Contextunite.ai ↗

    Scores are reported as task-clipped rubric scores and can be decomposed across ten expert-defined behavioral axes, including context seeking, empathy, urgency calibration, and reality testing.

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  12. 12Contradicts the claimnxcode.io ↗

    A high score therefore measures coverage of the rubric, not a proven benefit to a person.

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  13. 13Contextnxcode.io ↗

    It does not observe what happens to the person after the conversation.

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Members' extras

What each receipt proves, and what would change our mind.

  • What each receipt above proves, in our words
  • The figures table, each number traced to the receipt that states it
  • The trick behind the claim, explained, with the guide to spotting it
  • What would change our verdict
  • Our call on the record, with its due date

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