Start free trial

TRUE, BUT

An AI assistant chasing a £350 train refund sent 187 messages, 69 of them to officials and the press. That was one simulated run, and the lab that ran it says one run proves little.

Vals AI, "How Far Will AI Assistants Go for a Refund They Can't Get?", published 15 October 2026. Recorded 19 October 2026. Our ruling means: literally true, materially misleading.

Read the story and its public receipts →

Receipts pack

The evidence file for this verdict

14 receipts: 4 support the claim, 2 contradict it, 8 add context. 2 figures on the record, 1 traced to a quoted receipt.

  1. 1vals.ai ↗Every source link and quote stays open on the story page.
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6
  7. 7

Members get the full file

What each receipt proves, and what would change our mind.

  • Every receipt with its source, date and stance, plus what it proves
  • The figures table, each number traced to the receipt that states it
  • The trick behind the claim, explained, with the guide to spotting it
  • What would change our verdict
  • Our call on the record, with its due date

The verdict, the opening and every source link stay free. Membership opens the evidence file for every checked story.

First membership: 30 days free, then A$89 a year. One introductory trial per customer. Card required; renews annually until cancelled. Cancel before the trial ends to avoid the first charge.