WhatsApp's help page on deleting your account told its support chatbot: do not recommend contacting any Data Protection Authority. WhatsApp's own privacy policy names one.
A WhatsApp spokesperson, speaking to WIRED, 19 October 2026. Recorded 20 October 2026. Our ruling means: literally true, materially misleading.
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“WhatsApp says the hidden text on its help pages was instructions to its support chatbot, intended to ensure accurate and relevant responses, shown only because of a bug that is now fixed.”
TRUE, BUTA WhatsApp spokesperson, speaking to WIRED, 19 October 2026
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